Sheriff's Office

Regional Systems Partner Access

Welcome to the Regional Information Systems Portal. 

The Washoe County Sheriff's Office (WCSO) is proud to partner with regional law enforcement agencies in our shared mission to enhance public safety and support seamless interagency operations. This landing page provides access to critical regional information systems hosted or managed by the Washoe County Sheriff's Office. 

Below you will find essential policies, procedures, and step-by-step instructions for requesting access to the following systems: 

  • Jail Management System (JMS) and Webmug
  • Records Management System and Computer-Aided Dispatch System (RMS-CAD)

Please review all requirements carefully to ensure proper access and compliance. If you have any questions or need assistance during the process, our team is here to help. 

Before proceeding, please review the below policy and guidelines related to systems access and usage. 


Jail Management System and Webmug

The Jail Management System (JMS), which also houses Webmug, is a comprehensive platform to manage all aspects of inmate intake, housing, movement, classification, release, and records. It provides authorized agencies with real-time access to inmate information, booking details, charges, court statuses, and holds. The JMS supports efficient custody operations and enhances interagency coordination for jail-related processes.

Agency Access Instructions        


Records Management System and Computer-Aided Dispatch System (RMS-CAD)

In partnership between Washoe County, City of Reno, City of Sparks, and REMSA Health, the regional Records Management System and Computer Aided-Dispatch System (RMS-CAD) will enhance coordination among law enforcement, fire services, and emergency medical services across the region. This system provides real-time dispatching, unit tracking, and secure record management, improving communication, data sharing, and response efficiency across jurisdictions. Regional implementation is anticipated in 2026, at which time related forms, policies, procedures, and user guidelines will be published on this page. Check back for updates. 

Agency Access Instructions      

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