Sheriff's Office

Inmate Phone Calls and Mail

Phone Calls:

How do I receive phone calls from an inmate?

All inmates can make outside calls to approved family and friends.  No incoming calls can be received except for voicemail messages to approved inmates. Each inmate will be given access to the telephone upon the completion of the booking process. Telephones for private use are located in each housing area.

Inmate calls (local and long distance) are billed at a per-minute rate, with no connection fees. International calls are also billed at a per-minute rate. Three-way calls are prohibited.  

The calling rates for Washoe County Sheriff’s Office are shown below:
 

Calling Rates
(Per-Minute)

Call Type

Inmate Pre-Paid

Pre-Paid Collect

Local

$0.14

$0.14

In-State

$0.14

$0.14

Out-Of-State

$0.14

$0.14

Mexico/Canada

$0.14

$0.14

International

$0.50

$0.50

 
To create and fund Pre-Paid Collect accounts, please visit NCIC Inmate Communication’s website at: https://account.ncic.com  (Para Espanol, https://cuenta.ncic.com ) or call our call center at 1-800-943-2189.
Any questions on old inmate phone system please contact Legacy's Friends and Family 888-729-4326.
 
Cómo recibo las llamadas telefónicas de un preso?
 
Todos los presos pueden hacer llamadas externas a familiares y amigos aprobados. Los presos no pueden recibir llamadas excepto los mensajes de correo de voz a los presos aprobados. Cada preso tendrá acceso al teléfono una vez que sean procesados. Los teléfonos para uso privado se encuentran en cada área de alojamiento.
 
Llamadas del preso (locales y de larga distancia) se facturan a una tarifa por minuto, sin cargos de conexión. Las llamadas internacionales también se facturan a una tarifa por minuto. Las llamadas tripartitas (Tres vías) están prohibidas
 
Las tarifas de llamadas para la Oficina del Sheriff del Condado de Washoe se muestran a continuación:
  

Tarifas de Llamadas

(Por-Minuto)

Tipo de Llamada

Prepagada por el Preso

Llamada Prepagada

Locales

$0.14

$0.14

Dentro Del Estado  

$0.14

$0.14

Fuera Del Estado

$0.14

$0.14

Mexico/Canada

$0.14

$0.14

Internacional

$0.50

$0.50

Para crear y financiar cuentas Pre-Paid Collect, visite el sitio web de NCIC Inmate Communication’s en: https://account.ncic.com (Para Espanol, https://cuenta.ncic.com) o llame a nuestro centro de llamadas al 1-800-943-2189.

E-Mail:

The Sheriff's Office now accepts email messages for inmates. Click http://www.jailatm.com and follow the on-screen instructions to send an email to an inmate.
 
Inmate Mail:
Information Phone:  (775) 328-2971
You may communicate with an inmate at any time via the U.S. mail. We receive daily deliveries from the U.S. Postal Service.

INCOMING AND OUTGOING MAIL WILL BE RESTRICTED TO POSTCARDS. THIS POLICY WILL NOT APPLY TO LEGAL CORRESPONDENCE.
INMATES MAY RECEIVE MAGAZINES AND/OR BOOKS IF THEY COME DIRECTLY FROM THE PUBLISHER OR A BOOKSTORE. NO HARDBACKS OR ITEMS WITH THE CONTENTS NOTED BELOW ARE ACCEPTED.


Size Restriction: The maximum size allowed for a postcard is 4.25 x 6 inches.

Items that are NOT allowed:
  • No postcards with glue, glitter or tape
  • No defaced or altered postcards
  • No plastics or wrapping on postcards
  • No postcards marked with paint, crayon or felt marker
  • No postcards with attached labels or stickers
  • No postcards with watermarks or stains
  • No postcards with any biohazards, including perfumes, lipstick or body fluids
  • No postcards depicting nudity, explicit content, weapons, or gang references
  • No oversized postcards (larger than 4.25 x 6 inches)
  • No homemade postcards
  • No Scratch and Sniff stamps
Postcards will be available for purchase by the inmates through Commissary.

Inmates may still purchase stamped envelopes for outgoing legal mail. The envelope must be addressed to a recognized legal organization or meet the definition of “legal mail”
How to address a postcard:
Inmate’s name, then the word ‘inmate’ and the booking number if available
Example: