For Immediate Release
PR #:2000047
Date Issued:Apr 30, 2020 - 11:27am

To help make up for decreased visits, Washoe County Detention Facility inmates to receive free video visits

CONTACT:Sarah Johns
911 Parr Blvd
Reno, NV. 89512
Office: 775-785-6235
Cell: 775-391-0407

Because increased social distancing precautions at the Washoe County Sheriff’s Office Detention Facility are causing changes to normal visiting procedures, starting next week the company that provides the jail’s current video visitation system will provide inmates one free weekly video visit with someone located off-site. will provide every person currently in custody with one free 20-minute remote visit per week so that they may stay in touch with loved ones during this public health emergency. 

Usually video visitations are only free when they are conducted on site at the Washoe County Sheriff’s Office Detention Facility on Parr Blvd.  However, Sheriff Balaam has asked that family visitations be conducted remotely in order to comply with social distancing guidelines. 

The free, weekly, off-site visits will start Monday, May 4, 2020 and run through May 31, 2020. 

One day advanced scheduling is required. Visitors also need to ensure the device they are using is supported by 

Anyone wishing to schedule a visit can set up an account on Once an account has been created, the visitor may search for the inmate’s name to schedule a visit. For more detailed information on visitation scheduling, head to the Washoe County Sheriff’s Office website.

The Washoe County Sheriff's Office is dedicated to preserving a safe and secure community with professionalism, respect, integrity and the highest commitment to equality. Sheriff Darin Balaam is the 27th person elected to serve as the Sheriff of Washoe County since the Office was created in 1861. The Washoe County Sheriff's Office strives to ensure public safety by building trust and creating partnerships within the diverse communities in which we serve. We will promote the dignity of all people supported by our words and actions through open communication while fostering an environment of professionalism, integrity and mutual respect.

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