Sheriff's Office

PR #:
Date Issued:
Jul 02, 2021 - 10:17AM

For Immediate Release

Washoe County Sheriff’s Office remodel leads to temporary closure, temporary change to business practices

Sarah Johns
Washoe County Sheriff's Office
Office: 775-785-6235
Cell: 775-391-0407

The Washoe County Sheriff’s Office will be undergoing a large remodel of the facility, starting in late July and lasting through December. Multiple divisions and departments are relocating to accommodate construction; therefore, services will be affected.

The Washoe County Sheriff’s Office public access areas and inmate visiting are being remodeled utilizing a recent $1.5 million COVID Emergency Supplemental Funding award from the United States Department of Justice through the State of Nevada Department of Public Safety, Office of Criminal Justice Administration. The remodel is to create safety measures to protect the health and safety of the community and staff. Modifications will provide one point of entry for the public coming into the facility. Services which used to be further inside the facility (such as inmate video visiting and cashier services for inmate bail) will be moved to the front public access area. 

Beginning July 9th and through July 18th, 2021 the Administrative Services Division will be closed in order to accommodate a temporary move to the Regional Public Safety Training Center (RPSTC) located at 5190 Spectrum Boulevard. The Administrative Services Division includes Civil Processes, Records, Permitting, and Field Services.

The temporary relocation includes moving all technology and phones utilized by the Administrative Services Division – so the public should be prepared for delays in requests between July 9th-July 18th.

Due to the relocation of the Administrative Services Division – there will be no first-come, first-served Friday CCW appointments on July 9th or July 16th.

All Civil Services will continue during this closure.  The Civil Services team will remain at 911 Parr Boulevard through July 14th. Beginning July 15th members of the public will find Civil Services at RPSTC.

While the Administrative Services Division is at the RPSTC, members of the public will not have the option of in-person reporting. Anyone who wishes to file a case report should utilize online reporting at or call non-emergency dispatch at 785-WCSO.

Additionally, sex offenders needing to check-in annually or regularly must do so by mail. Packets may be found online or for pickup in the front vestibule at 911 Parr Boulevard. Sex offenders needing to register for the first time must do so by walking into the Reno Police Department or scheduling an appointment online with the Sparks Police Department.

The Detention Facility is also implementing changes throughout the construction period.

Beginning July 9th citizens posting bail or bond are requested to do so at the respective courthouse.

Inmates will continue to be released through the front doors; however, family members or friends picking up the inmates are requested to remain in their cars in the parking lot. A phone call will be provided to a person being released from custody if needed.

Visitation will continue online only throughout the construction project utilizing the iWeb platform. Anyone wishing to place money on an inmate’s books can do so through the JailATM website. Authorized persons wanting to pick up an inmate’s property must call (775) 328-3308 during business hours (8:00 a.m. – 5:00 p.m.) to verify all appropriate paperwork is completed. Only then, one person will be authorized entry to pick up the property.

We greatly appreciate the public’s patience as we improve the safety and security for all Washoe County community members doing business and working at the Sheriff’s Office.


The Washoe County Sheriff's Office is dedicated to preserving a safe and secure community with professionalism, respect, integrity and the highest commitment to equality. Sheriff Darin Balaam is the 27th person elected to serve as the Sheriff of Washoe County since the Office was created in 1861. The Washoe County Sheriff's Office strives to ensure public safety by building trust and creating partnerships within the diverse communities in which we serve. We will promote the dignity of all people supported by our words and actions through open communication while fostering an environment of professionalism, integrity and mutual respect.


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