|Date Issued:||Aug 12, 2013 - 4:31pm|
Phone service difficulties in Red Rock Area impacting resident's ability to contact "911"
Washoe County Sheriff's Office
The Washoe County Sheriff’s Office is advising Red Rock Area residents whose phone numbers have a “969” prefix that their phone provider, Rural Telephone Company, is currently experiencing technical difficulties and about 150-200 customers are unable to make phone calls outside their immediate area.
This includes “911” emergency calls.
The Sheriff’s Office advises residents to use their cell phones to contact emergency services. According to Rural Telephone, the outage is not impacting all customers and residents who do not have cell phones are encouraged to contact a neighbor to see if their phone service is working. Rural Telephone further advises that Internet service should still be available to all customers.
Rural Telephone says that they have ordered the equipment needed to fix the problem and service is expected to be fully restored sometime tomorrow (Tuesday, August 13. 2013).
The Washoe County Sheriff's Office celebrated 150 years of proud service and community partnership in 2011. Sheriff Michael Haley is the 25th person elected to serve as the Sheriff of Washoe County. His office continues to be the only full service public safety agency operating within northern Nevada and is responsible for operating the consolidated detention facility, regional crime lab, Northern Nevada Counter Terrorism Center, Internet Crimes against Children Task Force, court security, service of civil process, traditional street patrols and Regional Animal Services.