Sheriff's Office

For Immediate Release

PR #:	1300084
Date Issued:	Aug 12, 2013 - 4:31pm
Phone service difficulties in Red Rock Area impacting resident's ability to contact "911"
CONTACT:	Bob Harmon Washoe County Sheriff's Office Office 775-785-6235 Cell 775-722-5517

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The Washoe County Sheriff's Office is advising Red Rock Area residents whose phone numbers have a "969" prefix that their phone provider, Rural Telephone Company, is currently experiencing technical difficulties and about 150-200 customers are unable to make phone calls outside their immediate area.

This includes "911" emergency calls.

The Sheriff's Office advises residents to use their cell phones to contact emergency services. According to Rural Telephone, the outage is not impacting all customers and residents who do not have cell phones are encouraged to contact a neighbor to see if their phone service is working. Rural Telephone further advises that Internet service should still be available to all customers.

Rural Telephone says that they have ordered the equipment needed to fix the problem and service is expected to be fully restored sometime tomorrow (Tuesday, August 13. 2013).

The Washoe County Sheriff's Office is dedicated to preserving a safe and secure community with professionalism, respect, integrity and the highest commitment to equality. Sheriff Darin Balaam is the 27th person elected to serve as the Sheriff of Washoe County since the Office was created in 1861. The Washoe County Sheriff's Office strives to ensure public safety by building trust and creating partnerships within the diverse communities in which we serve. We will promote the dignity of all people supported by our words and actions through open communication while fostering an environment of professionalism, integrity and mutual respect.