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Washoe County Sheriff's Office - Sheriff Mike Haley, 911 Parr Blvd, Reno, NV 89512

Inmate Mail and Phone Calls

Main Phone: (775) 328-2971

Mail     

You may communicate with an inmate at any time via the U.S. mail. We receive daily deliveries from the U.S. Postal Service.

EFFECTIVE FEBRUARY 1, 2010, INCOMING AND OUTGOING MAIL WILL BE RESTRICTED TO POSTCARDSTHIS NEW POLICY WILL NOT APPLY TO LEGAL CORRESPONDENCE.

  INMATES MAY RECEIVE MAGAZINES AND/OR BOOKS IF THEY COME DIRECTLY FROM THE PUBLISHER OR A BOOKSTORE.

Size Restriction: The maximum size allowed for a postcard is 4.25 x 6 inches.

Items that are NOT allowed:

  • No defaced or altered postcards
  • No plastics or wrapping on postcards
  • No postcards marked with paint, crayon or felt marker
  • No postcards with attached labels or stickers
  • No postcards with watermarks or stains
  • No postcards with any biohazards, including perfumes, lipstick or body fluids
  • No postcards depicting nudity, weapons, or gang references
  • No oversized postcards (larger than 4.25 x 6 inches)
  • No homemade postcards
  • No cash, money order or check will be accepted through the mail

Postcards will be available for purchase by the inmates through Commissary.

Inmates may still purchase stamped envelopes for outgoing legal mail.  The envelope must be addressed to a recognized level organization or meet the definition of “legal mail”

How to address a postcard

Inmate’s name, then the word ‘inmate’ and the booking number if available

Example: 

 Sending money to an inmate:

  • Keefe Kiosk (located in the lobby – cash or credit card)
  • Internet Payments (credit cards via http://www.cybersuitehome.com/)
  • Toll Free Telephone (credit cards via 1-866-345-1884)

Telephone Calls:  
Inmates cannot receive telephone calls. Inmates can make outgoing calls by purchasing a phone card or calling collect. 

Inmate phone services are contracted through Securus Technologies.  Inmates purchase phone cards through Keefe Commissary Network or they can make collect phone calls from the Housing units through Securus. Securus will bill your phone number for collect phone calls. 

If you want to block calls from an inmate, unblock calls from an inmate or are experiencing connection or account problems, you must contact Securus at 1-800-844-6591. 

SECTIONAL LINKS

Detention Division

Alternatives to
Incarceration Unit

Commissary

Courts

Detention Response
Team

Inmate Mail and
Phone Calls

Inmate Management Unit

Inmate Programs

Inmate Search

Inmate Work Program

Release Procedures

Sheriff's Community
Work Program

Services for Inmates

Video Arraignment

VINE

Visiting Information

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Washoe County Sheriff's Office - Sheriff Mike Haley, 911 Parr Blvd, Reno, NV 89512

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Location: 911 Parr Blvd., Reno, NV 89512 - Main Phone: 775-328-3001 - Email: administrative@washoesheriff.com

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