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Washoe County Sheriff's Office - Sheriff Mike Haley, 911 Parr Blvd, Reno, NV 89512

Inmate Mail and Phone Calls

Main Phone: (775) 328-2971

E-Mail

The Sheriff's Office now accepts email messages for inmates. Click http://www.accesscorrections.com and follow the on-screen instructions to send an email to an inmate.

Mail

You may communicate with an inmate at any time via the U.S. mail. We receive daily deliveries from the U.S. Postal Service.

EFFECTIVE FEBRUARY 1, 2010, INCOMING AND OUTGOING MAIL WILL BE RESTRICTED TO POSTCARDSTHIS NEW POLICY WILL NOT APPLY TO LEGAL CORRESPONDENCE.

INMATES MAY RECEIVE MAGAZINES AND/OR BOOKS IF THEY COME DIRECTLY FROM THE PUBLISHER OR A BOOKSTORE. NO HARDBACKS OR ITEMS WITH THE CONTENTS NOTED BELOW ARE ACCEPTED. IF ORDERING BOOKS FROM AMAZON OR ANY OTHER ONLINE BOOKSTORES, YOU WILL NEED TO ENSURE THE PURCHASE IS FROM A BOOKSTORE OR PUBLISHER, NOT AN INDIVIDUAL.

Size Restriction: The maximum size allowed for a postcard is 4.25 x 6 inches.

Items that are NOT allowed:

  • No defaced or altered postcards
  • No plastics or wrapping on postcards
  • No postcards marked with paint, crayon or felt marker
  • No postcards with attached labels or stickers
  • No postcards with watermarks or stains
  • No postcards with any biohazards, including perfumes, lipstick or body fluids
  • No postcards depicting nudity, weapons, or gang references
  • No oversized postcards (larger than 4.25 x 6 inches)
  • No homemade postcards
  • No cash, money order or check will be accepted through the mail

Postcards will be available for purchase by the inmates through Commissary.

Inmates may still purchase stamped envelopes for outgoing legal mail.  The envelope must be addressed to a recognized level organization or meet the definition of “legal mail”

How to address a postcard

Inmate’s name, then the word ‘inmate’ and the booking number if available

Example: 

Telephone Calls:  
Inmates cannot receive telephone calls. Inmates can make outgoing calls by purchasing a phone card or calling collect. 

Inmate phone services are contracted through Securus Technologies.  Inmates purchase phone cards through Keefe Commissary Network or they can make collect phone calls from the Housing units through Securus. Securus will bill your phone number for collect phone calls. 

For information on billing, including rates, you can log onto www.securustech.net (Popup blockers must be disabled to use this external site)

If you want to block calls from an inmate, unblock calls from an inmate or are experiencing connection or account problems, you must contact Securus at 1-800-844-6591.

View Also: Sending Money to an Inmate 


SECTIONAL LINKS

Detention Division

Alternatives to
Incarceration Unit

Commissary

Courts

Detention Response
Team

Inmate Mail and
Phone Calls

Inmate Management Unit

Inmate Programs

Inmate Search

Inmate Work Program

Inmate Release/Bail Procedures

Sending Money to an Inmate

Sheriff's Community
Work Program

Services for Inmates

Video Arraignment

VINE

Visiting Information

Home

File a Report

Washoe County Sheriff's Office - Sheriff Mike Haley, 911 Parr Blvd, Reno, NV 89512

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Location: 911 Parr Blvd., Reno, NV 89512 - Main Phone: 775-328-3001 - Email: sheriffweb@washoecounty.us